Standards-based WiFi WPA3 security. After plugging in your modem, it may takeup to15 minutesforthe equipmentto install updates and establish a connection with the network. The remaining setup will depend on your installation method (using the My CenturyLink app or the QuickConnect site) and how quickly you go through the steps. Make sure this fits by entering your model number. Setting up new service? Your modem is connected to our network and the line is active. All Rights Reserved. C4000LG CenturyLink. Theutilities menugives you access to several additional tools to manage and test your modem. Check to make sure the green cord is firmly plugged in to the wall jack and into the DSL port on the modem. It may sound obvious, but if none of the lights are coming on, it most often means something isn't fully plugged in. wishful thinking hu. 4. well then don't forget to:SubscribeLikeCommentShare with your friends Thanks for watching!C4000LG CenturyLink Modem by GreenWave#C4000LGCenturyLinkModem #C4000LG #GreenWave Click on the options below for details and step-by-step instructions. 3. Hope this video satisfied you and make sure to hit that Like Button and Share this video with your friends. Ok the story starts with me having ADSL with CL I had 15mbs down and 1mbs up for 45 a month because I had my own modem. Our troubleshooting team is standing by. Do not remove or lose your modem sticker, which includes your defaultadmin username and password. 9.3. Try another phone jack if one is available. After it detects the connection, the LED Ring will show green on your C4000BG when the Internet is ready for you to use. If your device doesn't have Ethernet, you can instead connect to WiFi using the login information on the bottom of the modem. It should turnsolidBLUEonceit has connected. Tried restarting and still having trouble? The C4000 series modem/WiFi router comes in two models, each with different specifications.The one you use will depend on the type of internet service you have. It may be that only one of the jacks is hooked up to CenturyLink's network, or all of them may be active. Works with these Brightspeed internet services: Note:Listed speeds reflect the maximum download speed the technology can deliver onBrightspeed services. endstream endobj 424 0 obj <. In any case you get a nice . For an optimal experience, we recommendupdating your browser. Verified purchase: Yes | Sold by: bluehousesupply (0) (0) 8.8. Optimizing the Wi-Fi to get the best service possible3. This video is a step-by-step guide of how to setup your modem. And don't worry if your computer is connected to the modem, you will be able to access this site even before your internet service is fully activated. So I hooked up my old modem, and thank goodness my old modem works just fine. Page 7: Internet Connection Setup (Centurylink Home Router Side) 2. Detailed steps are here: https://www . Use the new modem. Option 2 is probably the simplest and is a good choice. CenturyLink C4000LG Greenwave DSL Modem Router Complete Kit Brand New. TESTED CenturyLink Greenwave (C4000LG) DSL Modem WiFi Router + AC Power Cable $49.95. |Privacy preference center It is a gateway device (modem/router combo) with IPv4 and IPv6 compatibility. Security for your home or business network and all connected devices, Up to 75% less lag time (latency) for gaming and video applications, Wireless 101 - Understanding how WiFi works. Guide to the single status light on theC4000 modem, The status light ring may change colors repeatedly as it goes through the initial, While the C4000 initially boots up, it will. This unit gives you many of the same benefits as the Zyxel C4000LG, such as throughput up to 3000Mbps, 2.4GHz and 5GHz frequencies, and ADSL and VDSL compatibility. This means a connection failure has occurred. Single status light ring. . I accessed the built-in web panel, and the modem indicated that it's connecting both to DSL and the internet, but I cannot access the internet at all. That's okay. The Zyxel C3000Z is one of CenturyLink's top recommended modems for its DSL internet service. In-home speeds may differ based on router setup, devices and other factors. Some people call on their service start date to say their modem isn't working, when often the issue is simply that the service hasn't been activated. See the detailed instructions and diagrams below. 4. found on earlier modems. Sentiment Score 9. Under WAN Settings, enable "Transparent Bridging" and set the "Transport Mode" to "Tagged-201". We no longer support this browser. Set up WPS on your modem. If you have questions we haven't answered, or if you need any additional support with setting up your modem. This C3000Z was a simple swap of devices; log into the new modem via lan connection and IP address. Quantum, Quantum Fiber, and Quantum Fiber Internet are trademarks of Quantum Wireless LLC and used under license to Q Fiber, LLC. This can be either because the service hasn't been activated yet, you're using an inactive jack, or there's an issue with the modem's authentication process. TheC4000XGdoes not have a DSL port or light. . Call tech support back and tell them your modem is in a "walled garden" state. Before you start, make sure to read the complete instructions below for the best results. At this point, you are ready to activate your service! Next, you'll need to find a good spot for your modem. Features of the C4000XG. . If you don't have a jack,chat with usto have one installed. Don't forget to Subscribe us to get instant notifications of all future uploads! Enjoying my content? Now it's time to get your modem hooked up. This router comes in multiple versions, each with different specifications. Use to replaced my failed leased modem/router. BLINKINGRED-An error occured or the attempted connection failed. Instead, you can easily access these same network controls through My CenturyLink or the app. The particular jack you are using isn't hooked up or is faulty. We suggest using the Brightspeed Internet app on your iOS or Android device to complete modem setup. Start by unpacking the box and identifying the modem, cables, and instruction card. 2) Use the CenturyLink modem as is (in router mode) and use Orbi in Access Point mode. Download the Brightspeed Internet app to manage your account. Thesingle status lightring on the front of the C4000 looks different from older modem models with separate lights for Internet, DSL, Ethernet, WiFi, etc. Dynamic QoS: Prioritizes data through the router for smoother streaming. Secure WiFi is available on leased modems with model numbers 1100, 3000 and 4000. Plugging in the power cord4. If you have a landline phone and internet with Brightspeed, filters should have been included at the time of your order and will arrive in a separate package. If you get a sync lite on the C400LG or the PC, that will tell you a speed and that the port/cable is working. Some setup apps complain about being connected to a dual / automatic band switching SSID but will successfully complete setup anyways and use the 2.5GHz section of the dual SSID. Works great, easy setup. CenturyLink Greenwave C4000LG DSL Modem - White. I thought it was most likely my old modem, but without internet service I had no way of accessing the internet to order another modem. 217. The one you use will depend on the type of internet service you have. The difference between 2.4 GHz and 5 GHz. Have a home security system? Axon C4000BG * C4000LG * C4000XG * Zyxel C4000BZ * C4000LZ. Option 1:In theMy CenturyLink mobile app,go into theInstall My New Modemsection. Click the quick setup icon to configure the device's Internet access 4. C4000LG CenturyLink Modem by GreenWave (Renewed) Popularity Score 9.3. Modem Speed: 90%. Previous image. Networking Optimized Dual-Core Processor Powerful processor boosts wireless, wired and WAN-to-LAN performance. Your line should be activated no later than 7 p.m. on your start date. On or before the day your service is supposed to begin, your modem will come in the mail. Wrong modem? The initial boot-up process can take up to 15 minutes as the modem updates firmware and syncs with the network. The C4000LG allows wired and wireless clients to safely access the Internet. Try thetower modem guideinstead. Navigating the app to manage your account, test your speed or get additional supportFor more information, please visit: https://www.centurylink.com/home/help/internet/modems-and-routers/setup-your-modem-and-activate-internet-service.htmlor https://www.centurylink.com/home/help/internet.htmlThank you for choosing CenturyLink and have a great day! Do you have both internet and home phone service from Brightspeed? If you have questions we haven't answered, or if you need any additional support with setting up your modem,chat with us. . Your modem'swireless settingscontrol the WiFi network in your home. Where it is placed can have a huge impact on your wireless performance. If you're having connectivity issues, try waiting until after 7 p.m. to attempt setup. If you are using a tablet or newer laptop, you may not have an Ethernet port on your device. Chat withcustomer serviceto get atechnician to install a whole-home filter on the line outside your home (there is an installation fee for this.) This model of router has 2.4 GHz and 5 GHz options for most wireless settings, with exceptions noted below. This video is a step-by-step guide of how to setup your modem. Use a DSL splitter to plug a phone and a modem into one wall jack. Works great, easy setup. The particular jack you are using isn't hooked up or is faulty. This indicates nothing is connected to the modem port. Try another phone jack if one is available. I was told by technicians (multiple) that the USB is for NAS, USB or other cool thin. This morning, the Century Link guy stopped by to check the setup outside of my house and he asked if I'd be getting the C4000. . And I can't - Answered by a verified Network Technician . Check to make sure the green cord is firmly plugged in to the wall jack and into the DSL port on the mod, If the main LED or DSL status light on your C4000 exhibits different behavior, or indicates a problem based on the guides above, then. In an older home, there may be multiple jacks, and they may have been installed by different providers over the years. Page 9 5. Find many great new & used options and get the best deals for CenturyLink Greenwave C4000LG DSL Modem Router at the best online prices at eBay! By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. . Up to 75% less lag time (latency) for gaming and video applications. But, if you don't want the app, no problem you can use . I'm making this post in hopes of it maybe getting seen by someone at century link that can further investigate the firmware issues and address them. Use the My CenturyLink mobile app or browse to, This means a connection failure has occurred. As part of the upgrade, I was sold a new modem which is supposed to be the C4000LG. This gateway has 4.2 out of 5 stars on Amazon. Wait until after 7 p.m. on the service start date to attempt setup. Learn more about, Need more help? Most of these are best for tech-savvy folks who are familiar with modems and networking. The Brightspeed network hasn't yet been connected at your address. Verified purchase: Yes. C4000 modem setup This page provides instructions to install internet with any C4000 series modem/router from CenturyLink. Chat with customer service to get a technician to install a whole-home filter on the line outside your home (there is an installation fee for this.) The particular jack you are using isn't hooked up or is faulty. which is to say is that it does exactly what it is supposed to do, and offers the standard modem GUI by going to IP 192.168..1. 5 out of 5 stars. Leave VLAN setting as-is (I have 1 Gbps fiber in the Portland, OR area, and have VLAN 201). WiFi Protected Setup (WPS)is an easy way to connect devices to your WiFi network. The user manual indicates all ports should be functional, so i would guess either the PC lan port or the cable are having issues. Next image. C4000LG CenturyLink Modem by GreenWave by Video introduce the latest products youtube channel. If you have a landline phone and internet with CenturyLink, filters should have been included at the time of your order and will arrive in a separate package. That's okay. If you did not receive filters, pleasechat with us. In some cases, the jack may be faulty or may not be connected to the CenturyLink network. TheC4000 seriesmodem/WiFi router comes in two models, each with different specifications. We recently moved and got Century Link internet service, with the C4000LG modem. These preset credentials cannot be retrieved, and your modem could become unusable without them. In-home speeds may differ based on router setup, devices and other factors. Downloading the MyCenturyLink app for easier install3. Filters arenotneeded if you use theC4000XG. Secure WiFi is available on leased modems with model numbers 1100, 3000 and 4000. Review our FAQs to learn more. Compared to WiFi 5, it delivers: About Lumen | About CenturyLink | Careers |Investor Relations |Newsroom |Legal | Legal Notices | Privacy Notice | Tariffs |Customers with Disabilities | Site Map|Cookie Settings |CenturyLink in Your Area | CenturyLink.net |Quantum Fiber in Your Area |White/Yellow Pages |Centurylink Retailer We're here to help! Choose a spot with good air circulation that doesn't get hot, as excessive heat can cause electronics to perform poorly. After completing the syncing and setup process, the LED color will change to indicate the connection status: TheC4000BG/BZand LG/LZmodelsalso have one or two DSL status lights beneath the ports on the back side, as seen in the photo. Try this: Only the C4000BG and LG/LZ models have a DSL light. SSID is the name that will show up on your devices in the list of wireless networks (may have two for dual-band modem/routers) Key/Wireless Password is the password you will enter on your devices to connect securely to your network; These default settings can also be customized in the modem settings or through the app Have a home security system? After plugging in your modem, it may take, See step-by-step instructions for using QuickConnect, After completing the setup steps in the app or through the QuickConnect site, check the color of the, If the light is amber/orange, this means the setup process is not yet complete or you have not yet accepted the user agreement. WiFi 6technology with dual-band 2.4 GHz and 5 GHz 802.11ax, Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device, Dynamic QoS: Prioritizes data through the router for smoother streaming, The C4000BG has the same specifications as the, The C4000LG has the same specifications as the, If instructed to do so by a technician, you may need to change the WAN settings on your modem manually. This made me suspect the problem was not my modem after all. Compared to WiFi 5, it delivers: About Lumen | About CenturyLink | Careers |Investor Relations |Newsroom |Legal | Legal Notices | Privacy Notice | Tariffs |Customers with Disabilities | Site Map|Cookie Settings |CenturyLink in Your Area | CenturyLink.net |Quantum Fiber in Your Area |White/Yellow Pages |Centurylink Retailer If your service has already been activated, you might get a message earlier in the day. Next, you'll need to find a good spot for your modem. Axon C4000BG * C4000LG * C4000XG * Zyxel C4000BZ * C4000LZ. So I called and got a fantastic tech out here, and found out the problem was not at my house, but down the street. Use the My CenturyLink mobile app or browse to, This means a connection failure has occurred. Try the tower modem setup page instead. If you have theC4000BG or LG/LZmodelandyou have both landline phone service (notVOIP) and high-speed internet, you will need to install DSL filters on all of your phone cords. Option 2:Open a browser on your computer and go to http://connect.brightspeed.com(not"https"). bZZ) We're here to help! Then, while connected to . Below are some of the most common questions and issues that customers ask as they install a modem. 437 0 obj <]/Info 422 0 R/Encrypt 424 0 R/Filter/FlateDecode/W[1 3 1]/Index[423 26]/DecodeParms<>/Size 449/Prev 476649/Type/XRef>>stream If you see awhite cordin your modem kit, it's a second Ethernet cable to be used in case you have additional devices that you would like to plug into the modem. Third party marks are the property of their respective owners. What the modem lights should look like, along with timing6. Helpful. For an optimal experience, we recommendupdating your browser. First, your modem will arrive in the mail on or before the date your service is scheduled to start. Zyxel C3000Z Modem. Look for an email with your order confirmation details and an. Before finishing the installation procedure, there are a few things you should be aware of. Once done, connect the Printer to the Wi-Fi. These lights will flashred and greenwhile the modem is syncing with the network. Try disconnecting everything (DSL and power), waiting a few minutes, and repeating. This can often resolve a connection issue. Single LED status light. Residential |Small Business |Enterprise In an older home, there may be multiple jacks, and they may have been installed by different providers over the years. Learn what the flickering lights on the front of your CenturyLink C4000 modem mean, and how to troubleshoot related problems with your connection. Try disconnecting everything (DSL and power), waiting a few minutes, and repeatingsteps 2 through 4. All Rights Reserved. For the following models: Change admin password. Actiontec C1000A-D (removed) Actiontec C2000A-D (removed) Actiontec Q2000 (removed) D-Link DIR-850L (removed) Greenwave C4000LG. Overall Performance: 85%. After completing the setup steps in the app or through the QuickConnect site, check the color of thelight ringon the front of the modem to verify its connection status. The DSL cord from the modem to the jack shouldnothave a filter. The C4000BG and LG/LZmodelsalso have one or two DSL status lights beneath the ports on the back side, as seen in the photo. Advanced settingsgive you even more control over your modem's configuration. In this video, we'll show you step-by-step how to install your C4000 Modem. Follow the steps to complete the installation process using QuickConnect. I'd keep the modem it if it worked for accessing the internet, just for a backup, but the only thing it seems to be useful for right now, is using it as tester to see if the DSL service is working or not. Tip:If the firmware link doesn't work,try another browser(Chrome is known to have issues with this kind of link). Works with these CenturyLink internet services: Note:Listed speeds reflect the maximum download speed the technology can deliver on CenturyLink services. Continue to the Internet connection Setup. Try disconnecting the power, waiting a few minutes, and repeating setup. The red light indicates the modem isn't connecting to the Brightspeed network. We walk through:1. Click 'Apply' to save changes. TheC4000BGandLG/LZmodelsalso have one or two DSL status lights beneath the ports on the back side, as seen in the photo. Note:If you have cordless phones, you only need to install a filter on the phone base that plugs in to the wall jack; no filters are needed on the cordless units that only plug into an electrical outlet. If you have questions we haven't answered, or if you need any additional support with setting up your modem,chat with us. Follow the steps to complete the installation process using QuickConnect. Try rebooting the modem. These lights will flash red and green while the modem is syncing. And don't worry if your computer is connected to the modem, you will be able to access this site even before your internet service is fully activated. The LED ring in the center of the C4000XG will light up green upon full internet access. Plug other end of phone cable into the your home phone line. Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device. Occasional updates are necessary to add new features and keep the modem's performance at its best. Climate Pledge Friendly. 5 Gigabit ports (1 WAN + 4 LAN) Smart Connect - Intelligently selects the fastest WiFi band for every device connection. For more information, please see our Learn more. Download the CenturyLink app to manage your account and network. Check your service start date, wait till 5 p.m. on that date, then try again. Up and running within a half hour. Plugging in the internet cord5. Cyber Monday 2021 ****h. While the C4000 initially boots up, it willblink bluewhile it is looking for the CenturyLink network. After a "forced" Windows 10 update (not upgrade), my three Windows 10 devices will not connect to the internet through my CenturyLink router, either through an ethernet connection or a wireless connection. Buy The Greenwave C4000LG Modem. endstream endobj Privacy Policy. WiFi 6 antenna - 2.4 GHz/5 GHz 802.11ax (backwards compatible with 802.11a/b/g/n/ac) Dynamic QoS - Prioritizes internet traffic by application and device for smoother streaming. Axon C4000BG modem/router for 10, 20, or 40Mbps. On modems that have Secure WiFi, some advanced features in the modem settings will be disabled, including: Instead, you can easily access these same network controls through My CenturyLink or the app. This may happen for one of these reasons: If the DSL light remains red after checking the cords and trying all available jacks, you will need tochatwith a service agent to get help. Features of the C4000 (All versions) Secure WiFi compatible. Service blocking. Highlight Features \u0026 Reviews! Once the light is green, you're connected to the internet and you can get online! For full instructions on how to read the single status light on the C4000 modem, visit our detailed guide. Next image. I have had the (dis)pleasure of working on both the C1000z and the C3000z. For an optimal experience, we recommendupdating your browser. Overall Performance: 85%. Dynamic QoS: Prioritizes data through the router for smoother streaming. is a good first step to fix many common problems. Internet Strength: 90%. CenturyLink Prism TV Technicolor C2100T 802.11AC Modem Router Gigabit DSL Fiber 2.4/5GHz (Renewed) 3.7 out of 5 stars. You can proceed using the mobile app or the QuickConnect site on a browser either one will walk you through the steps to finish installing service. This can often resolve a connection issue. Zyxel NBG-419N (rermoved) Zyxel P-870HN (removed) CenturyLink Approved Modems Added in May 2021. WiFi extenders:If you have a C4000 modem and would like to boost your signal, we recommend ordering a compatible WiFi extender on our Accessories Marketplace. The status light ring on the front will also display different behaviors at certain times, depending on the state of the modem. by windsurfingbett. Once it turns green, you can try pressing it again to connect. I have a CenturyLink C4000LG modem/router. I told him yes and he told me it is complete trash and I'd . Answer (1 of 3): I'm sorry, you've been lied to. You may receive a notification earlier in the day to let you know that your service has been activated, and then you can start your installation. WiFi 6 technology with dual-band 2.4 GHz and 5 GHz 802.11ax. After plugging in your modem, it may takeup to15 minutesforthe equipmentto install updates and establish a connection with the network. LIGHT COLOR - DSL internet connection status. In-home speeds may differ based on router setup, devices and other factors. Donotinstall a filter between the modem and the wall jack. Try again, and make sure you are selecting the correct network name (SSID) printed on your modem label. Please note that a phone jack is required to set up Brightspeed internet service in your home. If itblinks blueagain for more than 5 minutes, service is not connected to that jack. In addition to the main LED display, the C4000LG model has a DSL status light, found beneath the ports on the back side, as seen in the photo. Use theBrightspeed Internet app or browse tohttp://connect.brightspeed.com,and follow the prompts to finish setup. Continue to the Internet connection Setup. If you have questions we haven't answered, or if you need any additional support with setting up your modem. $69.99. If you have theC4000BGorLG/LZmodelandyou have both landline phone service (notVOIP) and high-speed internet, you will need to install DSL filters on all of your phone cords. You can continue to the next stepto compete setup. Works great, easy setup. Just follow the QuickConnect instructions when you get to step 4. But, if you don't want the app, no problem you can use a web browser on your computer to complete installation. If you still get a red light, you will need tochat with an agentto get further troubleshooting help. The LED ring in the center of the C4000LG will light up green upon full internet access. Please try another jack orchat with usfor further help. Refer to Step 3 in Topology 2 to configure the router. This means a connection failure has occurred. These are essential to make sure you get the best phone and internet connection. Search for an email containing information about your order confirmation and a link to follow its status. View Product. Enter the user name and password provided by your ISP. STARTED! So my question is, can I can send this new modem back and get my money back? The main screen will appear. After completing the setup steps in the app or through the QuickConnect site, check the color of the light ring on the front of the modem to verify its connection status. Make sure the power cord is fully and firmly plugged in on both ends: into the power port on the modem and into the wall outlet. Find on Ebay Customer Reviews. If it is Red, please contact CenturyLink Try rebooting the modem. First, your modem will arrive in the mail on or before the date your service is scheduled to start. Check your order confirmation to make sure you've got the right date that your service is scheduled to start. Use the My CenturyLink mobile app or browse tohttp://connect.centurylink.com,and follow the prompts to finish setup. Select the AP Mode radio button. Use a DSL splitter to plug a phone and a modem into one wall jack. View the Axon / GreenwaveC4000 user guide(for models BG, LG and XG), View the Zyxel C4000user guide(for models BZ and LZ). Try this: Only the C4000BG and LG/LZ models have a DSL light. I was wondering if there is a different method to the madness of bridging the C4000LG modems for doing the same thing? Manage networks (SSIDs) Modem security settings. It works just fine but when my roommate connects at 5g it slows down mine even though im on 2.4g. This page provides instructions to install internet with any C4000 series modem/router from CenturyLink. The app makes installing your modem a snap, and is also a great way to manage all your CenturyLink services. 4.7 out of 5 stars based on 30 product ratings (30 . Unplug everything, wait a few minutes, and plug in again. Many ISPs like CenturyLink will either sell or rent you a modem/router combo box. Highlight Features & Reviews! You may receive a notification earlier in the day to let you know that your service . found on earlier modems. We suggest using theBrightspeed Internet appon your iOS or Android device to complete modem setup. If you still get a red light, you will need to, Once the status light ring on the front turns blue, the DSL light(s) should turn green to indicate it's connected and ready to finish. Network security types, explained. Thats issue I cannot get connected to IP. Third party marks are the property of their respective owners. For the best results, read the full instructions below before you begin. Please try another jack orchat with usfor further help. Click the quick setup icon to configure the device's Internet access . If the connection fails repeatedly,reboot your modem, then try again. 160MHZ Channel Support*- Doubles the speeds as offered by 80MHz channels to provide gigabit speeds for compatible mobile devices and laptops.
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