It depends on the type of OBC you have. dvise you of arrangements to minimize disruptions in your vacation plans. HAL reserves the right to apply this price protection and offer at its discretion. Yes. Upgrade requests, seat assignment changes, and flight changes cannot be accommodated onboard. Unused TA credits were credited back to our credit card at the end of the cruise. Ability to enjoy your final hours in port at your leisure without having to stand in line at the airport. Your information is encrypted, secure, easily updated and ready to email or print for yourself, family and friends as often as you wish. How do I get to use the $200 obc for grats for 3rd in cabin? For questions about your service or about billing, please contact your home network customer service. Whats more, since our eco-friendly cruise documents are delivered electronically, they help save paper and conserve precious fossil fuels. Mail: Letters and postcards may be mailed from the ship while in ports of call. The Holland America Line Rewards Visa Card earns 2 points per $1 spent on all Holland America purchases, including onboard purchases, and 1 point per $1 spent If these have not yet been provided, please ask your Stateroom Steward. I am never surprised when a "home office" has no real clue of the stuff that actual happens on a ship or tour. Shore Excursion credit is based on cruise duration and is per person, not per stateroom. For more details please go to the U.S. Department of States Visa Waiver Program page. Shirts/cover-ups and footwear are always required indoors. And it cant be redeemed for cash. Manage your cruise with our free app! With this in mind, the following emergency phone numbers are available for your use. Experience the best in cruise ship entertainment. It indicates the ability to send an email. Children must be at least 12 months of age at the time of embarkation to sail on trans-ocean crossings and remote itineraries, where there are more than 2 consecutive sea days. As such, all weapons and dangerous devices are prohibited and may result in denied boarding. Representatives are available 24 hours a day, 7 days a week and 365 days a year. WebOn Alaska cruises roundtrip from Seattle, guests receive a $100 onboard credit per person to put toward shore excursions. Our TSA-approved partners will take your luggage directly from the ship and deliver it to your outbound aircraft. Maybe no Inuit sweater. Additional information concerning Customs matters will be provided during your cruise. Please Note: Firearms, explosives, fireworks, other weapons and knives or sharp blades over two and half inches long and illegal drugs of any kind are prohibited without exception. Medication: Your prescription medication should be kept close at hand in your purse or carry-on bag rather than in your checked baggage. For complete details on plans and full terms and conditions, please visit www.att.com/cruiseships. Also, please note that scooters and wheelchairs weighing more than 100 pounds without the battery are not allowed to be transferred from the ship to tender and/or from tender to shore. We don't do spa or specialty dining. . Purchase a Surf plan. Taxes, Fees & Port Expenses are additional amounts to fares listed. What will you do today? Other approved proof of citizenship documents such as a passport card, an enhanced drivers license (EDL) or certificate of naturalization along with a government-issued photo ID are also acceptable. WebOnboard Credit Kicker through this offer is available in the following amounts: US$100 per person (US$200 per stateroom) for guests booked on a 6- to 9-day cruise; US$150 per person (US$300 per stateroom) for guests booked on an Alaska cruisetour or 10- to 20-day cruise; US$200 per person (US$400 per stateroom) for guests booked on a 21+ day Leave copies of your passport, electronic airline tickets, traveler checks and any credit cards you plan to use with a family member or trusted friend. I was told by my PVP that this amount was "suggestive" and that I could put down say a 200 deposit by cash, then if my account exceed or was getting close..to this amount to just go and put down more funds, a bit of a pain. But if you purchase something in advance of your cruise, it will be paid for at the time of booking. WebFind the best value cruise sailings to South America in January 2024. Satisfy your every craving as you indulge in one of our onboard restaurants or enjoy snacks poolside. The representatives will help you with luggage tags. Sharing of any beverage or the package is not permitted. Finally, make sure that you label the inside of your carry-on and checked baggage with your name and contact information. Banks, airports and major hotels often offer this service. The Greenhouse Spa combines the best of the most distinctive and luxurious spas on sea and land integrated with proven home spa programs and exclusive products that enhance life and promote well-being. Holland America Cruises is currently running a special cruise deal that offers free balcony upgrades and bonus onboard credits of up to $400. Travelers checks may be cashed at the front office to make your deposit. We don't have any of that this time so I assume we can use our onboard account for gratuities and internet. Beauty Salon/Spa:The Greenhouse Spa & Salon is our premier, luxury day spa. Weve arranged all the details from luggage handling to transportation, City Stays to expert tour guides so you are free to immerse yourself in places and experiences that justly rank among travels greatest highlights. The Hotel Service Charge is either $13.50 or $15.00 (for a suite), , per day. Upon arrival at the pier, you will need to present your Boarding Pass, have your passport and applicable visas verified and your picturetaken if you have not uploaded a photo on Navigator. An additional charge may be applied. For more information contact Royal Ocean Events at 1-888-475-5511 or 1-604-940-1181. Gratuities for other services, including, but not limited to, bar, dining room, wine accounts and spa/salon services, are not included. As such, all weapons and dangerous devices are prohibited and may result in denied boarding. Visit our Frequently Asked Questions. Please contact the ships Medical Center for any medication requiring refrigeration. On the Eurodam, Koningsdam, Nieuw Amsterdam and Nieuw Statendam: Tamarind, for exotic Pan-Asian cuisine, Canaletto, featuring classic Italian cuisine in a relaxed setting. Our dedicated section on the CIBTvisas website can be found at www.cibtvisas.com/hollandamericaline. Youll also find ample closet space, a safe in which to store your valuables and important documents, and a flat-screen television for viewing movies and onboard features. Find a better price on any tour we offer and we'll refund you 110 percent of the price difference in the form of an onboard credit. Onboard Credit can be applied to Shore Excursions, Beverages, Items from The The ships estimated arrival time at the port of disembarkation is shown on your cruise itinerary. Customs Allowance: Each U.S. resident is usually allowed a duty free exemption of US$800; it may be more or less depending upon your itinerary and recent travel outside the country. (Only a few days before I told her about the deposit, she booked this cruise on a frenzied whim [long story, it was all rather unexpected] and, because of the deadline, I suppose, had to pay for the entire cruise for all seven of us in Oceanview rooms at the time that she booked it). When a ship is unable to dock, guests are taken ashore on smaller boats called tenders. Shore excursion Reservation Agents are available Monday through Friday 6 a.m. to 6 p.m. (Pacific), and Saturday and Sunday 8 a.m. to 4:30 p.m. (Pacific). I'm not sure why this "issue" crops up every other week, and people go berserk. Extension cords (without surge protectors) are allowed on board when used with proper caution. Email and Internet: Guests can send and receive electronic mail (email) in real time via satellite link 24 hours a day (satellite conditions permitting). Guests must order one beverage at a time and be 21 years+ for alcoholic beverages. For more information about our safety and security procedures when you board the ship, see the From the Captain booklet in your stateroom. prior to debark. Please Note: To allow us to expedite immigration clearances in the various countries you will be asked to surrender your passport to our staff upon check-in. Conserving Water and Reducing Waste Water Discharges: We make the most of our water. For special meal arrangements, please contact the Ship Services Department at1-800-541-1576 (or email: [email protected]) at least 90 days prior to departure. Representatives are available from 5:00 a.m. to 7:00 p.m. Monday through Friday and from 7:00 a.m. to 3:30 p.m. Saturday and Sunday (Pacific Time). Luggage Direct is available on all or our vessels when sailing in and out of the following ports: Cost is US$25.00 per person (subject to change). By taking the handling of your luggage out of the equation you will proceed much quicker through the check-in process and save a considerable amount of time. Want to read your email, catch up on the latest news and check your finances? From rejuvenating at the spa while enjoying ocean views to making magical memories during once-in-a-lifetime excursions, weve got you covered. Please call the Guest Accessibility Department for detailed information. Every decision we make starts with that basic rule. For questions about how long the hold remains in effect or how your available credit is affected, please contact your card issuer. No, they don't hold any funds; they decrease your available credit. Vaccination requirements change frequently. Please see the following important information about your luggage tags. Ability to bypass unpredictable checked baggage fees, Full money back plus $500 on-time guarantee. bars, the shops, spa, shore excursions. Customs officials will not be available at the ship during check-in to register valuables. The best places to obtain specific information on required documentation and immunizations for your serviceanimal are the U.S. Department of Agriculture, local customs offices in the specific ports and your service animals veterinarian. There are high-risk destinations such as developing countries of Latin America, Africa, the Middle East and Asia, where chlorinated tap water is not available or where hygiene and sanitation are poor. If they tood the tips and doubled it say $150 per person x 6 = $900 reasonable. If you are pregnant, please provide a medical note from your physician stating the expected due date and confirming your medical fitness to travel. At the end of your cruise, you will receive a final statement, and your card will be charged only for the actual amount of your purchases. This includes your boarding pass, itinerary, any applicable vouchers, and if you booked air with Holland America Line, air travel information. I can see asking for a hold for the $70X6 passengers to cover the tips, but they are asking for $60 a day, per passenger. Discussed here very regularly. of disembarkation. progressive jackpots to a parade of poker games is there for your enjoyment. On the second day, go to the desk (or a kiosk) and ask for a copy. However, if such devices are determined to pose a hazard, they will be removed and returned the last day of the cruiseprior to debark. If you are unable to function independently with respect to eating, dressing or attending the ships safety briefings, you must bring a caregiver with you. if you have and inside stateroom do you have to pay for laundry service? Any additional information concerning currency restrictions, please contact the customs agency in their country. HAL does listen (at times) to their cruises, so please tell them to allow this. U.S. government security regulations require us to submit certain guest information to law enforcement authorities at least 60 minutes prior to departure. Most people don't realize it, but the same thing is done when you reserve a hotel room or a rental car using a credit card. Your baggage will arrive in your stateroom later that afternoon. Beach Towels to take ashore will be available upon arrival at the Gangway. Additional highlights include: Internet stations, travel-related crossword puzzles and large jigsaw puzzle tables. When you buy cocktails, bottled water, sodas, anything from any bar, a 15% gratuity is automatically added on. Early Booking Bonus Offer fares available only on select departures and exclude Grand Voyages and any voyage lasting 5 days or less. Or please visit royalwed.com. For additional information regarding prohibited items please visit the Frequently Asked Questions section of hollandamerica.com. Guests with independent flight plans, who have purchased transfers on the day of embarkation through Holland America Line, must advise us of your air schedule at least 14 days prior to arrival to receive the transfer service. Book your next Holland America cruise and get up to $150 onboard credit per stateroom. WebExclusive Onboard Credit Up to $100 on select sailings + Exclusive Rates Distinctive Voyages Amenities include a Cocktail Reception, Exclusive Shore Event + more Best Holland America Line Cruise Deals by Destination Select Destination Caribbean & Bahamas Alaska Alaska CruiseTours Panama & South America North Europe South Europe Transatlantic Book on board and you can reserve your next cruise at a reduced deposit of only US$100, US$300 or US$1,000 per person and receive a shipboard credit of up to US$500.00 per person. For detailed information regarding mobility equipment please refer to the GUESTS WITH DISABILITIES section of this document or visit the Accessible Cruising section of our website at hollandamerica.com. Simply register through Holland America Line Navigator, select Paid Internet and choose between a Voyage and a Daily plan. One poster's comment about American Express made me think of this: My mother-in-law booked our cruise through Expedia.com and they did not even tell her about this deposit! The point that I was making is that had she not had an AE, they probably wouldn't be able to hold it on a regular card because she had just paid for the cruise and airfare for all seven of us and a (typical/average) regular credit card may not have had that high of a limit. If you receive Onboard Credit, be sure to confirm whether there are any limitations. If you have questions about visa requirements, call CIBTvisas at 1-866-935-8472. Stateroom: Your stateroom is furnished with a ship-to-shore telephone which enables you to easily call anywhere in the world, 24 hours a day (inquire with Guest Services for the latest pricing). Oxygen: For information regarding the Transportation Security Administrations Screening Tips for Persons with Disabilities, please visit the Travelers with Disabilities and Medical Conditions section of their website. guests are encouraged to obtain travel medical insurance prior to travel. No matter where we have gotten Shipboard Credit from, it has always been able to be used for the gratuities (Hotel Service Charge) for the cabin stewards, dining room staff, all the behind the scenes staff. Some guests with limited mobility may find it difficult to embark or disembark the ship at certain times while at dock or while tendering due to steep gangways and steps,particularly during low or high tide. Earn Holland America Points on qualifying purchases you make and DOUBLE Holland America points for any Holland America Line purchases. Due to the limited number of lift-equipped vehicles in foreign locations, guests may incur additional costs for transportation related to packages. Situations may occur in which guests with limited mobility may not be able to go ashore at the timethey desire or are unable to go ashore at all in certain ports. A customary fee will be charged for services and medications dispensed. Onboard Credit is in USD, is neither refundable nor transferable, and has no cash value. Local sales taxes are applied where required. At the end of your cruise, you will receive a final statement, and your card will be charged only for the actual amount of your purchases. Guests are not allowed to bring alcoholic or non-alcoholic beverages on board for consumption or any other use except as follows: Guests may bring Wine and Champagne onboard, however a corkage fee of USD $20.00 (which is subject to change without notice) will be applied to each bottle (max 750 ml in volume or less). the vessel leaves. To book, or for more information, simply visit your Future Cruise Consultant. During the voyage, a safe to store your valuables and important documents is available in your stateroom. sigsky, February 3, 2019 in Holland America Line. Please have the ships name, your partys name and stateroom number before you call. Holland America Line also offers a variety of gift packages for guests celebrating a birthday, anniversary, honeymoon or other special event. Embarkation/Disembarkation Wheelchair Assistance: Guests requiring assistance with embarkation and disembarkation procedures on board do not need to request this assistance in advance; however, due to high demand in some ports, there can be a wait for assistance. I never knew this. Once you get onboard you can check out what's happening on board, explore and book shore excursions for your entire voyage, browse dinner menus and book dining, keep in touch with traveling companions on board with chat, see account details including your onboard statement and more. It also saves you from checking a bunch of charges on your on board account. The daily Crew Appreciation charge is $16.00 per guest per day for non-suite stateroom guests and $17.50 per guest per day for suite guests. For these purposes, marijuana, even if prescribed for medicinal purposes, is considered an illegal drug as it is prohibited both under U.S. law as well as the laws of all or most of the countries that the ship visits. Offer applies to 1st/2nd guests in a stateroom only. We had over $1500 in OBC, PLUS free gratuities, PLUS a $100 Signature Beverage card. You can still take advantage of this exclusive onboard offer without confirming a specific itinerary! Travelers who have not obtained approval through ESTA should expect to be denied boarding on any air carrier bound for the U.S. I took a Princess Cruise last year and I was able to use OBC for pre-booked shore excursions and specialty dining booked about 90 days prior to the cruise. We offer a fully digital service bringing you the latest in high quality, photographic products such as Joe Craig Black Label Art Photography, an exclusive portrait service for Holland America Lines guests that redefines cruise photography sittings are limited so please book early. Because our the kids just got their first creditcard with a $500 limit they will not be able to use their own card, the operator I talked to said they will needto get the card reapproved for at least $840. Payment of any fines levied is the responsibility of the individual guest. For streaming sites and apps, such as YouTube, Skype and Vimeo, choose the Premium plan. Please attach a tag to each piece of luggage you will be checking on the cruise. For persons not capable of walking on their own, the use of a wheelchair will be the primary mobility assistance aid for getting on and off the ship. We cannot process refunds on these cards. It happened to us once and we were very glad we had enough until getting reimbursed back home. A year or so ago we had a promotion OBC that was supposed to be good only for shore excursions, but in the end they applied it to our account and some of it ended up being credited to other things. Last month they applied our OBC (all of it was from HAL directly) to our daily hotel service charge.
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