MAKE SURE YOU READ THE POLICIES CAREFULLY BEFORE BUYING. It is the customer's responsibility to read and understand the return policy before placing the order. Voice your opinion today and hear what 541 customers have already said. Our return policy dictates that the item must be returned within thirty days of the original purchase. Probably one of the worst websites I've ever ordered from. I wont be buying from them again. They were really kind and wonderful also. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes. For more information on our return and exchange policies, . It took them over a month to issue a refund after they received my returning item. | PRIVACY POLICY. Please note that orders are not shipped on the weekends or holidays. You should contact your customs office for specific amounts and percentages.Selfie Leslie cannot control and is not responsible for any duties/taxes applied to your package. Selfie Leslie was founded in 2012 in Australia and later moved to California in 2016. They went above and beyond and refunded me for the dress and told me I could just keep it. Thank you for visiting www.selfieleslie.com. Need to, Your zip code will help us to provide you with the most up-to-date delivery information. If you are unable to complete the return online, you may contact us. Im so happy with this purchase the material feels like its good quality and the dress fits me like a glove, I would definitely recommend buying this dress, one customer wrote for the Bambi Ruched Mini Dress Red. Final sale items are sold "as is" without warranty. And they gave us a 20% discount for our next purchase! The package came pretty fast so Ill give that part a 1 star. Once an order is placed, we CANNOT make any changes. However, we can cancel the order at any point before it ships out, and you can then place a new order for the correct product and size. Each party expressly agrees that both jurisdiction and venue shall lie exclusively in Los Angeles County, California, and that all written notices and demands may be served by email or by facsimile followed by U.S. mail with an appropriate declaration of service, and that such methodology shall be deemed compliance with all service of process and notice requirements of California law. We researched this on Apr 12, 2022. Any original shipping and handling fees are non-refundable. The dresses are stunning and I cant recommend them enough:) Will definitely be ordering from here in the near future! Lets conclude this Selfie Leslie review with some highlights, shall we? Please obtain a google maps API key and put it in Site Preferences! Please email Customer Service to resolve any issues with your order, and well try to resolve the problem as quickly as possible. price or description) due to a typographical error or other mistake, we reserve the right to refuse or cancel any orders that may have been placed for such a product listed. To see how we collect and use your personal information, please see our Privacy Notice. Discover over 25000 brands of hugely discounted clothes, handbags, shoes and accessories at thredUP. Please note that you will be responsible for paying additional charges for customs clearance. I have to say also, shipping is pretty fast. If you use any SelfieLeslie.com service, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Unfortunately, we are not able to change the items in an order once the order has been placed. With your PayPal account, you can use a variety of payment methods to make your Selfie Leslie purchase. The arbitrator is empowered to resolve the Dispute with the same remedies available in court, however, any relief must be individualized to you and shall not affect any other customer. Positive reviews (last 12 months):0% Positive 0 Neutral - 0 Negative 1 View ratings trends See all photos Reviews Q&A It is far from that! *Depending on your banks processing time, it may take up to 7 days for the return to reflect on your account. Find many great new & used options and get the best deals for NWT Selfie Leslie Women Yellow Casual Dress XS at the best online prices at eBay! We also disclose this via a flag overlay on each final sale product on the collection pages that says "Final Sale". No contact number. Free shipping for many products! Do Not Sell or Share My Personal Information, At the store managers discretion, a store credit may be issued. (Pet hair, body odor, perfume and makeup stainswill result in your return being rejected and a ban from making future returns). Awful experience. The dresses they sell look like cheap $10 knock offs. | T&C'S When this happens, please select the size of the item you are interested in, and sign up for our back in stock notifications. When it doesnt, we want you to know that Leslies is committed to making it right. I can honestly say that Selfie Leslie will always be my first place to shop moving forward, one Trustpilot user detailed. thatsposhable. That said, if youre looking to treat your girls, the Floating By Plunging Neckline Mesh Overlay Midi Dress Sage is bound to receive a round of applause from your support team. The Frieda Cowl Neck Front Split Midi Dress Midnight Blue is no exception, as it features a stunning body con cut, a dramatic drape for the neckline, and spaghetti straps for a touch of simplistic elegance. Their selection is relatively conscious of current trends, which is always a plus. Text the single keyword command STOP to +18445493819 or click the unsubscribe link (where available) in any text message to cancel. They will respond to this review like previous reviews by stating it's up to the consumer to read the returns policy before buying. Floating By Plunging Neckline Mesh Overlay Midi Dress Sage: Buyers can subscribe to their newsletter to receive, Customers can also shop at the brands sale outlet, where they can find items at a discounted price. In this case, it screams single and ready to mingle energy. Exchanges are FREE! If you have questions about sizing, please see our Size Guide for general information. Either Party asserting the dispute (Dispute) shall first try in good faith to settle such Dispute by providing written notice to the other Party (by first-class or registered mail) describing the facts and circumstances, including any and all relevant supporting documentation, of the Dispute and allowing the receiving party thirty (30) days in which to respond to or settle the Dispute. Their posted final sale items are not clearly marked and then the company refuses to accept the returns. Want to return your midi dress? By law, we must declare all items at their full price and cannot alter this amount to decrease international customs fees. I decided to email the selfie leslie team to see if I could get some sort of help. One of those brands is Selfie Leslie, a brand founded in Australia and now based in California that is best known for its cute and trendy dresses. Need to exchange? Orders that have a combination of payment methods (store credit + credit card) will be refunded to the gift card (store credit) first, then the secondary payment method. Store credit and gift cards are final sale. Pretty looking dress on the website however!! All returns remain the responsibility of the purchaser until received by Selfie Leslie. 12. Poor product quality, issues with customer service, and refunds show up repeatedly in terms of online complaints. Totally not the dress just my preference. Text messages may be sent using an automatic telephone dialing system or other technology. I've had typically good experiences (and added some staples to my wardrobe) with reputable brands I already know. The fashion industry is home to thousands of clothing brands. Their clothing collection is best described as contemporary romance, as theyre a big fan of frills, soft hues, and dreamy fabrics. Unfortunately for all of our international Selfie Leslie lovelies, all international packages can potentially incur charges upon their arrival in the destination country and those charges are solely determined by the arrival countries customs authorities. By submitting or posting any materials on our website, you hereby grant One & Only Collective Inc. a perpetual, irrevocable, royalty-free, worldwide, sub-licensable, and transferable license to copy, publish, translate, modify, reformat, create derivative works from, distribute, reproduce, and sublicense such materials or any parts of such materials. If you have any problems with your delivery, please reach out to the carrier directly to resolve the issue. But the main reason I keep ordering from them is their customer service. YOU MUST REVIEW THIS DOCUMENT IN ITS ENTIRETY BEFORE ACCESSING, USING, OR BUYING ANY PRODUCT THROUGH THE WEBSITE. One & Only Collective Inc. expressly requires your acceptance of these terms and conditions of service (and to all additional terms and conditions provided to you on our website) to accept and process transactions and purchases made through said website. Keep reading, as in this Selfie Leslie review, Ill take an in-depth look at the company, its products, customer ratings, promotions, and more to help you decide if theyre worth checking out. I wont go as far as to say that Selfie Leslie is the most affordable brand out there, but theyre undoubtedly on top of clothing trends. Here are 8 tips for writing great reviews. Its dyed in bright rouge, which makes for the perfect Valentines day ensemble. This especially bodes true for online shops where in-person try-ons are not offered. When I try to track my order there are no available details? Fortunately, the brand is quite active in addressing buyer grievances. I'm so thankful for such amazing customer service and ensuring my concern had been taken care of. Please note that we disclose . Had a terrible experience with the purchases. Will I have to pay International Taxes & Duties? You must be fully authorized to grant such aforementioned rights to One & Only Collective Inc. One & Only Collective Inc. shall be entitled to use any user-generated content without incurring obligations of confidentiality, attribution, or compensation to you. Very responsive and super helpful. Beautiful dress however I did not like how it looked on me. Although One & Only Collective makes every effort to respond quickly to applicable email messages, we are under no obligation to respond to all pieces of correspondence received through this site, maintain your submitted comments in confidence, or pay compensation of any kind for your comments or submissions. Hi Tuesdee, we apologize that your experience was not pleasant. Also, items discounted at more than 40% or non-refundable. Would have given a zero or negative star if that was an option. 2023 Selfie Leslie The company would not accept a return for store credit since they were purchased the end of November because of their 30 day policy. Get Code. Boasting over 632k followers on Instagram, it seems that Selfie Leslie is a favorite among fashionistas. However, their website makes it look like the final sale items are easily returnable. Helpful Report abuse See all reviews Hi Lianne, please reach out to our support team so we can get to the bottom of what happened. When it comes to fast fashion, unfortunately, not everything can be of great quality, so its important to see if other shoppers have vetted for the item you want to buy (this goes for many other stores as well). The Selfie Leslie team responded quickly to my email regarding a return. Join the SMS Club & Save 15% OFF your order! My dress arrived stained, and when I emailed your customer support, I was immediately offered help with multiple different avenues I could choose from. Free shipping for many products! Hello. My package said it was returned to sender and unfortunately the item was out of stock. Amazing Customer Service and products!!! The Bambi Ruched Mini Dress is the type of outfit that speaks for you. The best. Feel free to leave us a message and we will be in touch as soon as an agent is available. All custom orders including, but not limited to, custom safety covers, custom spa covers, and custom pool liners. Selfie Leslie offers any kind of dress you can think of: bodycon, maxi, mini, and knit dresses, among other styles. Companies can ask for reviews via automatic invitations. While we do our best to accommodate all our customers, please note that once store credit is issued it cannot be converted back into a cash/card refund. Best paired with YSL heels and statement jewelry, the Bambi Ruched Mini Dress Red retails for $90. With this information given to them, they were more than willing to accept it being returned in a clean bag as long as the tag is still on the item. Its worth noting that customers have 14 days to request a shipping label. The best part? We're sorry to hear that youve changed your mind. Based in California, this clothing brand is quite adept in following trends. | T&C'S Its baggy and so not flattering. Its worth mentioning that Selfie Leslies Trustpilot page showcases a glimmering score of 4.1/5 stars based on 590 testimonials. Shop Online or at any of our 900+ retail stores! I've made a return, will you refund my delivery charge? The black dress got here within 48 hours and I got soooo mani compliments at the wedding! We can see that your order contained some Final Sale items that you are wanting to return. Shop our selection today for on-trend looks youre sure to adore. We disclose this in big bold font on our shipping page and link directly to this page from our checkout. Also returning was so easy and customer service had excellent response time. Check website However, Selfie Leslie does offer coupons and discount codes . If the package was lost or stolen, you can get a refund from the carrier since our packages are insured. International orders do not qualify for return/exchange. Unrealistic return policy. The return process was smooth. We have done our best to display as accurately as possible the colors of the products shown on the web site. Also, items discounted at more than 40% or non-refundable. The Summer Skirt Robyn Flounce Rose Print White/ Orange is practically made for frolicking. However, we do wish Selfie Leslie was more size-inclusive. We stay up-to-date with the latest in security technologies to ensure that your credit card information, contact information, and shipping/billing information are confidential and . As well as unidentified other costs. If you havent received an email from us, please be sure to check your junk mailbox. In this day in age when there are multiple stores with amazing products, customer service is what sets . Check your mobile plan and contact your wireless provider for details. There is NO RETURN FEE if you place a new order of equal or greater value using the Return Shopping feature! Once I recevied my pkg and had to return part of it - they explained which services I could use as they dont use UPS. Check out what 541 people have written so far, and share your own experience. PayPal is an excellent payment choice for those who do not have a credit card issued by the vendors above. International orders do not qualify for return/exchange. (To prevent package theft, orders with a value of $250+ will require a signature upon receipt). This is disclosed on our return policy page in bold font. All merchandise must havealltagsand hygienic liners attached. Store credit is issued within 2 weeks once the package is delivered. This wouldnt be a complete Selfie Leslie review without some styling tips. See our Shipping Page for more information! Selfie Leslie was founded in 2012 in Australia and in 2016, we expanded to sunny and super fashionable Los Angeles. Furthermore when I tried to contact the team about this, I got a reply that their "QC team will be in contact shortly". Selfie Leslie reserves the right to modify, limit or cancel promotions at any time without notice. Bodysuits, jewelry, perfume, makeup, styling accessories and undergarments are final sale and cannot be returned for any reason. Depending on the clothing item, the biggest size is either XL or XXL. Message frequency varies. I love this brand so much, Ive only ordered 3 times now but honestly the quality of the dresses is amazing, shipping is so fast (literally got it in 2 days) and just overall the style is incredible. (12pm PST cutoff for same day dispatch, Monday - Friday). Selfie Leslie is currently only available for purchase online on the Selfie Leslie website. Please note that your use of our site constitutes your agreement to follow and be bound by these terms. Will never buy from them again. Some items are not correctly flagged as final sale which the customer support fails to accept as return.Customer service is very rude and all the policies are very crafty that are not in the best interest of the customer. The top was very weird and flared up so you could see everything. Highly recommend! If you need a dress for ANY event, this website is your best bet! Please use a valid email. NWT. The customer service team was quick to respond, canceled my order as requested, and issued a refund immediately. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider. Ill kick off this portion of this Selfie Leslie review by sharing some ratings for their bestselling pieces: Cute, comfortable, and semi-affordable, customers are quick to praise Selfie Leslie clothing. ARBITRATION IS MANDATORY AND THE EXCLUSIVE REMEDY FOR ANY AND ALL DISPUTES UNLESS OTHERWISE SPECIFIED BELOW OR IF YOU OPT-OUT. Discover over 25000 brands of hugely discounted clothes, handbags, shoes and accessories at thredUP. There is a fee for returning an item UNLESS request for store credit. We also ensure all reviews are published without moderation. A tracking number will be provided to you via email once your package has shipped from our warehouse. In general, customers are satisfied with their purchases from Selfie Leslie. If the counter proposed judges are not acceptable to the demanding party, also within three (3) business days, the parties agree to submit their dispute to a dispute resolution service such as ADR or ARC.